Verified Businesses — listing profile
Continental Delivery Logistics LLC
Freight Transportation Arrangement (NAICS 488510)
Newark, New Jersey, United States
cdlogistics.exampleAdministrative note
This profile is issued for public inspection. Language is standardized. Findings are described using published terminology. A low letter grade reflects unresolved complaints, response metrics, and other weighted factors; it does not constitute a finding of fraud unless separately indexed under Government Actions.
Published rubricListing summary (tabular excerpt)
| File number | VB-NJ-991203 |
|---|---|
| Date of report | 2026-05-01 |
| Letter grade | F |
| Accreditation status | Not accredited |
| Complaints received (36 months) | 186 |
| Complaints closed as resolved | 41 |
| Complaints open / unresolved | 145 |
| Business response rate (recorded metric) | 22% |
| Time in business (filed) | 2 years |
| Ownership transparency classification | Undisclosed (adverse factor where applicable) |
Business overview
- Continental Delivery Logistics LLC is registered in New Jersey. Beneficial ownership disclosures submitted to Verified Businesses were determined incomplete under filing rules.
- The entity reports freight brokerage and last-mile coordination services. Principal operating names on file do not match all public-facing solicitations.
Complaint history
- Complaints have been filed regarding shipment non-performance, fee disputes, and difficulty obtaining refunds. A substantial portion of complaints remain unresolved at the time of report.
- A pattern of complaint has been recorded based on volume, recurrence of categories, and resolution outcomes relative to filed expectations.
Customer reviews (aggregated)
| Survey window | Rolling twelve months ending 2026-04-30 |
|---|---|
| Completed responses (n) | 512 |
| Mean score (scaled) | 1.6 (1.0–5.0 (standard consumer survey instrument; aggregated only)) |
Thematic codes (aggregated)
- Refund processing (documentation referenced)
- Service completion (documentation referenced)
- Fee disclosure (documentation referenced)
Themes are derived from structured intake fields. They are not characterizations of product quality. Narrative text submitted by consumers is not reproduced on the public listing.
Rating explanation
- Complaint volume relative to estimated transaction volume: unfavorable per rubric.
- Complaint resolution rate: materially below published benchmarks; unresolved complaints materially exceed closed complaints in the lookback period.
- Time in business: two years; limited offset under published weighting.
- Ownership transparency: undisclosed under published classification; adverse factor.
- Government actions: regulatory inquiries are on file; see Government Actions section.
- Advertising practices: material inconsistencies between solicitations and filed service scope were identified and remain open in file.
Government actions
- A state attorney general consumer inquiry was opened in 2025 and remains pending as of the report date. No final disposition has been entered on the public docket referenced in the file.
- No final judgment has been indexed in the reporting window; the inquiry is summarized as an open administrative matter.
Advertising practices (file review)
Comparative review of web solicitations and filed representations identified recurring deviations in fee structure disclosure. Corrective documentation has not been accepted as complete.